Glitches in a web site? The history of governments building computer systems to take care of everything is littered with failures. The failures not only cost a lot, but also take the time of key people, disrupt normal operations and delay the start of the less ambitious replacement that succeeds.
King County Washington has suffered a few, as I recall.
In the UK the National Health System decided to simplify work life by centralizing much patient information. After years of effort and $1 billion spent they decided to DEcentralize records.
Independent UK
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